Jobs

Job Title: Shop Manager and Bookkeeper

Location: Brooklyn Heights

Position Type: Full-time


About Us:

The Brooklyn Women’s Exchange, founded in 1854, is a not-for-profit, volunteer-run craft and gift shop, supporting independent craftspeople from Brooklyn and beyond. Located in the heart of Brooklyn Heights, the Brooklyn Women's Exchange sells a unique and diverse selection of handmade items lovingly handcrafted by over 200 artisans. Proceeds from sales directly contribute to our mission of empowering crafters and giving back to the community.

 

Job Description:

We are seeking a self-starting, flexible, diligent, and committed individual for the role of Shop Manager and Bookkeeper. As part of our team, you will play a crucial role in managing the financial records and day-to-day operations, supporting shop sales, and fostering a welcoming environment for customers, crafters and volunteers. 

Additional position information:

  • The position is full-time, five days per week, 10:00 AM - 6:00 PM with additional hours as needed
  • Salary $50,000 - $55,000 commensurate with experience, with potential for end-of-year bonus
  • 10 days of paid vacation plus the period between Christmas and New Years when shop is closed
  • 5 paid sick/personal days per year
  • Paid holidays when shop is closed: Fourth of July and Thanksgiving Day

 

Key Responsibilities:

Reporting and Accounting:

  • Manage BWE’s books and records, including entering and reconciling general journal entries, providing required data to external accountants, reconciling bank statements and producing various system reports.
  • Ensure thorough understanding of and ability to utilize all aspects of BWE’s inventory and accounting systems.
  • Regular payroll and sales tax reporting to BWE’s accountant.
  • Create routine and one-time reporting and analyses for volunteers, accountants, and various BWE committee projects.
  • Coordinate with volunteers to conduct annual inventory process.

 

Operations Management:

  • Oversee daily shop operations, including cash management, sales reconciliation, checking account monitoring, filing and organization of BWE’s reports and records, and fulfillment of online orders.
  • Troubleshooting and maintenance of key shop infrastructure, including technology, security, and service providers. Schedule and oversee necessary repairs to shop equipment and services. 
  • Generate payments to BWE’s crafters, vendors, and employees.
  • Ensure all shop supplies are well stocked.

 

Merchandise Support:

  • Support merchandise committee by assisting with new crafter submissions and new inventory input and serving as additional crafter point of contact.
  • Assist with training new volunteers on inventory management system.
  • Work with merchandise committee to maintain accurate inventory records and to ensure timely merchandise restocking.
  • Communicate with crafters regarding sales, feedback, and upcoming events or promotions, as needed.
  • Assist with Shopify/e-commerce order fulfillment. 


Relationship Management:

  • Work closely with the BWE Executive Committee, especially the President and Treasurer, to set goals, execute business plans and prioritize shop manager responsibilities.
  • Work the floor: provide exceptional customer service to enhance the shopping experience and promote customer satisfaction, including assisting customers in selecting items for purchase, providing product information, and processing sales transactions.
  • Build and maintain relationships with customers, crafters and volunteers, fostering a sense of community.
  • Hire and oversee part-time student weekend staff. 


Qualifications:

  • Thorough knowledge of Microsoft Office Suite, especially Excel; Quickbooks, and business reporting.
  • Experience with retail inventory database management. 
  • Excellent organizational abilities with attention to detail and accuracy.
  • Effective communication skills, both written and verbal.
  • Strong customer service skills with a passion for providing personalized assistance and building relationships.
  • Previous retail experience required. 
  • B.A. in business administration or similar major preferred. 

If you are passionate about retail, supporting local artisans, and making a difference in your community, we encourage you to apply for the Full-time Shop Manager and Bookkeeper position at our not-for-profit gift shop. Join us in promoting handmade crafts and empowering crafters while giving back to those in need. Apply today to become part of our dedicated team!

To apply, please email your resume and a cover letter to bklynwe@gmail.com.